Customer Service Officer

Be the first point of contact, make a lasting impact.

Customer Service officers are the first point of contact at MEGT, at the frontline of building strong and trusting relationships with our customers. 

If you thrive on helping people and enjoy variety in your work, a career in customer service at MEGT could be the perfect fit.

Customer service officer

Join our Customer Service team

Joining MEGT as a Customer Service Officer means becoming the friendly, knowledgeable first point of contact for all our customers. 

You’ll play a key role in building trust, guiding customers through processes, answering questions, and providing the most up-to-date information to support their journey. Every day brings something new, with a diverse range of interactions that make the role both exciting and rewarding. 

At MEGT, we celebrate diversity within our teams because it reflects the customers we serve, creating a welcoming and inclusive environment for everyone. 

Perks and benefits

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Three bonus days of leave over Christmas

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Flexible work arrangements

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14 weeks paid parental leave for primary carers (two weeks for secondary carers)

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Buying of additional annual leave or cashing out of annual leave

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Salary packaging

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Study support

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Employee Assistance Program for staff and their families 

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Retail and entertainment discounts

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Private health insurance discounts

Interested? Check out available jobs at MEGT

Apply now
MEGT respectfully acknowledges the Traditional Custodians of the various lands and seas. We pay our respects to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.